Editorial
Safeguarding issues have been much in the news in the
past few months, particularly Baby P and the scandal of
childrens services in Haringey, Doncaster has its own
dreadful failures.
Depressingly, there will be more, probably much more
where people are aware of wrongdoing and there is a
‘conspiracy of silence’ with everyone keeping their
respective heads down and hoping that the press will not
get to know about it.
There is less attention given to similar mis-treatment of
older people.
There is a discrimination which seems to operate in a
social care context. Already councils spend more per head
on care of disabled children and young people than they
do on older people. I am sure that there are scandals of
abuse which are, or have been, quietly covered up.
However, with the Government’s consultation on the
Department of Health’s ‘No Secrets’ guidance on the
safeguarding of vulnerable adults time has come for a
change. Action on Elder Abuse and a consortium of other
bodies interested in the care of older people have come
together to form the ‘Safeguarding Adults Alliance’ (see
item 2) in this issue.
The Alliance has set its stall out clearly. It believes that the
time for DH Guidance is long past and that legislation is
long overdue.
Currently, there seems to be little appetite in Government
to legislate.
However, as a lawyer who is regularly instructed by
operators who are badly served by the current processes,
including Strategy Meetings from which they are routinely
excluded, through to Local Authorities that think it
acceptable to have minutes of such meetings which are
‘approximately’ correct rather than an accurate reflection of
events, matters discussed and actions agreed.
The time for the amateur approach is long past.
Our most vulnerable people, including older citizens, are
deserving of much better than this.
The answer, it seems to me, is to legislate.
This week’s article
This week we consider the move of the Nursing and Midwifery Council to its now premises towards the end of 2008.
We at Brunswicks hoped that the move to new premises would mark a change in approach by the staff team we commonly come into contact with, namely, those connected with the Conduct and Competence or Health Committees. We have been disappointed. Chaos seems to reign supreme. As a nurse, if you are brought to account for your conduct you should actively seek the support of a lawyer – to read why ... click here
.
Parliament
20.01.09 – HoC – Westminster Hall, Grooming of
children for prostitution
21.01.09 – HoC - Adjournment Debate: Coronary
heart disease in East Lancashire (Janet Anderson)
Next
Abuse
1. Father’s murder of baby exposes fresh
protection failings
16 January 2009 - The Times
The jailing for life of Craig Goddard for the murder of
his baby son has placed Doncaster yet again in the
spotlight for failings in child protection.
2. Major organisations come together in a
‘Safeguarding Adults Alliance’ to seek Adult
Protection legislation
15 January 2009
Over 700 organisations and individuals have come
together in an Alliance to seek a statutory basis for
the work of adult protection in England, Wales and
Northern Ireland. Establishing the Alliance include
representatives from Mencap, Action on Elder
Abuse, Alzheimer’s Society, the United Kingdom
Home Care Association, Action for Advocacy, Irwin
Mitchell, the School of Social and Health Care at
Bournemouth University, Age Concern North Staffordshire,
and the Beth Johnson Foundation. Fifty
three other organisations are associated members of
the Alliance, together with a further six hundred and
twenty one individuals.
Gary FitzGerald, Chief Executive of Action on Elder
Abuse, said, “The organisations coming together in
the Alliance represent older people, people with
Learning Disabilities, people with dementia, the Advocacy
sector, the Care provider sector, the legal
profession and the academic profession. Other key
organisations are currently consulting their membership
and trustees and I anticipate that they will become
full members in due course, leading the Alliance
towards its goals. We collectively acknowledge
that the current systems are failing to provide the
necessary framework to ensure adequate protection
for adults at risk of abuse, and we are committed to
achieving a system that both protect the rights of
adults to live their lives in the manner of their choosing
while simultaneously having access to systems
that genuinely provide protection.”
David Congdon, Head of Campaigns and Policy at
Mencap, said, "The death of Steven Hoskin, the
abuses faced by the family with Learning Disabilities
in Hounslow, and the concerns we have raised in the
'Death by Indifference' report, are all evidence that
the current systems are failing to adequately consider
and respond to the needs of adults at risk of
abuse. We are supporting the Alliance because we
believe that a statutory basis for safeguarding adults
is the only way forward".
Mike Padgham, Chair of the United Kingdom Homecare
Association Ltd, said, “The United Kingdom
Homecare Association (UKHCA) supports the Alliance
to ensure that everyone, whether using a regulated
care service or employing a personal assistant,
is able to access suitable, vetted and accountable
care workers from safe and secure home based care,
and that where abuse is suspected or reported, there
are responsive statutory systems in place to investigate
appropriately and respond.”
3. Social services facing inquiry over deaths
of seven children
13 January 2009 - The Times
More concerns about the childrens services of Doncaster,
South Yorkshire.
4. Welfare chief sacked in Baby P scandal
fails to win back job
13 January 2009 - The Times
Sharon Shoesmith, 55, has failed in her appeal to
council chiefs to regain her job. She will no doubt
bring a claim before the Employment Tribunal.
5. Case for legal protection
January 2009 - Caring Business
A detailed look at the call made by Action on Elder
Abuse for legislation to protect vulnerable older people
rather than simply updating and replacing the DH
guidance ‘No Secrets’ issued in 2000.
Business News
6. Priory loses contract to treat shell shock
troops
18 January 2009 - The Mail on Sunday
The Priory had a contract with the MOD to treat
troops the estimated cost over three years was
£5million. In actuality the bill was £16m. The contract
has now been awarded to seven NHS Trusts.
7. Retirement housing company agrees to
change its lease agreements
14 January 2009
The OFT has secured an agreement from major
builder of UK retirement apartments to amend its
leases, especially in relation to the re-sale of properties.
McCarthy & Stone plc has agreed to remove from
future contracts, and not enforce in existing contracts,
a term in its leases that involved charging consumers
a 'transfer' fee of 1% of the sale price when
the property was subsequently sold. The OFT considered
this term was likely to be in breach of the
Unfair Terms in Consumer Contracts Regulations
1999 (the UTCCRs). The company said that it did
not agree with the OFT's view but co-operated with
discussions and agreed to the changes. The company
has also agreed to amend various other terms.
The OFT has raised the issue of 'transfer' fees with
the proposed body that will be responsible for delivering
a code of conduct and redress scheme in the
homebuilding industry, which has agreed to consider
the matter and facilitate discussions with the industry.
This body is being formed in response to the
OFT's Homebuilding market study.
Care Homes
8. Worries over high care home costs
17 January 2009 – BBC News
Counsel and Care has asked the Government to
overhaul its entire care system so that it is easier and
more transparent.
Out of 2,620 calls made to Counsel and Care’s advice
helpline in 2008, 30% were people who were
worried about how to pay for care homes.
The Department of Health said it would work closely
with local authorities to protect the welfare of residents,
currently, people with savings or a property
worth £22,250 or more do not qualify for local authority
aid with home fees.
The amount is to increase to £23,000 in April.
For full report click here
9. Councils demand care home top-up from
old people
17 January 2009 - The Times
Counsel and Care reports that almost 20% of its
helpline calls are from people concerned about third
party top up fees. Top ups should only be needed in
a small number of cases however, CSCI research
suggests that in some areas where choice of care
homes is limited 75% of residents were subject to
top-up payments.
10. Making sure the price is right for care
16 January 2009 - The Times
Last of the series on the elderly.
This item promotes FirstStop the independent advice
service from a consortium of Counsel and Care, Help
the Aged and NHFA Ltd.
When selecting a care home, dont rely on Star Ratings
of a service or how the home looks, ask to speak
to other families and residents.
Toilet odours and the personal appearance of residents
are matters to consider.
How will the care be funded?
11. The ideal home?
16 January 2009 - The Times
Memory boxes outside the rooms of all residents at
BUPA’s Thatcham Court, Berkshire, a home built
based on the latest thinking on dementia care.
12. My manifesto for change – sign up to play
a role in giving the elderly a fairer deal
16 January 2009 - The Times
Dame Joan Bakewell, recently appointed as an advisor
to government on older people, presents her own
ideas under the following headings:
Government commitment, both local and central
Financial security
Our own house
An increased range of housing choices
Information
Professionalism
Accessibility
Science
Respect
13. Funding a care system that is fit for purpose
16 January 2009 - The Times, Letters to the Editor
Councillor Ken Thornber, Sir George Young MP,
Stephen Burke, Prof. Jonathan Montgomery, Andrew
Lloyd write from Hampshire about the paper they put
to Government ‘Getting Personal’ on the future funding
of care – currently Hampshire is beginning to offer
free social care for up to eight weeks for people at
risk of hospital admission.
Letter from Mark Ellerby, MD of BUPA Care Services,
agreeing that older people’s services have not been
given the same level of attention as those for children
and young people. Correctly, he says that it is no
longer possible to provide five star service for one
star prices.
14. I don’t want to suffer what he’s going
through
15 January 2009 - The Times
Second part of The Times focus on care of older
people. Anna Young shares extracts from her journal
in which she records a moving account of her
husband’s life in a care home; the fact that having
savings has meant her husband had to pay for his
care, now she has to pay top-up and she is, in consequence,
now living on restricted means.
15. We need more money and more staff
15 January 2009 - The Times
Martin Green, Chief Executive of ECCA, discusses
the funding and workforce issues affecting the residential
care sector. He states that “[local authorities]
may claim to spend more on the old than any other
age group, but some are paying as little as £350 a
week to look after a person with dementia, whereas
a disabled child will get so much more.
Accordingly, there is a mismatch between the needs
and expectations of homes, largely because society
lacks respect for older people. One of the consequences
is an underfunded system where there is a
lack of adequate staff. By not being able to pay good
wages, care homes are not able to attract and retain
people to a role that requires emotional intelligence,
working unsocial hours, sometimes doing undignified
jobs, such as changing continence pads.
If Government wants a better or more consistent
workforce, it must put pressure on local authorities to
pay a reasonable price for care. The problems will
become worse because the Government has
changed the immigration rules…. Of course, no-one
should expect their care home to smell of stale urine
or have their jumpers boil-washed and we need to
take the issue of complaints seriously.
16. Help for middle class in care home hunt
14 January 2009 - The Times
Phil Hope MP and Minister for Social Care has said
to The Times that he wants to scrap the split between
older people who qualify for help from local authorities
and those who are self-funders – who generally
get no help trying to find a suitable care home.
17. Who Cares?
14 January 2009 - The Times, Leading Article
At the launch of The Times three day focus on care of
older people the newspaper says Britain miserably
fails many of our older people. There are, it says,
three challenges:
• Quality of care
• The apartheid of those who can pay (largely outside
the system) vs those who cant
• How to pay for it
18. Nursing homes are not set up to help to
improve patients’ lives’
14 January 2009 - The Times
The first of three days focusing on care for the elderly.
A long article looking at the lack of mental or
other stimulation for a man in his 90’s confined to bed
in a care home seven hours drive away from his family,
at a cost of £775 a week.
19. LEEDS CARE HOME CELEBRATES
ACHIEVING NATIONAL 'GOLD STANDARD'
CARE ACCREDITATION
14 January 2009
Residents, staff and managers at Pennington Court
Care Home celebrated the announcement that the
home has been awarded the highest level of accreditation
for the Gold Standards Framework for End of
Life Care.
Pennington Court, in Beeston, has been awarded
'Beacon Status', which identifies the home as one of
a very select group to have achieved the very highest
level of care provision for people approaching the end
of life. Pennington Court was one of only seven
homes across the country to gain the Beacon rating
in this round of awards.
Westward Care's Managing Director, Peter Hodkinson,
said:
"We are all immensely proud of the fantastic
work done by all the staff at Pennington
Court. Westward Care believes that all of our
residents deserve the highest levels of care
and it is a great honour to see this commitment
to care rewarded by the Gold Standards
Framework initiative.
"The provision of high quality care for our
older population is one of the most important
challenges we as a society face. Initiatives
like the Gold Standards Framework help to
raise the bar for providers of care and Westward
Care is absolutely committed to reaching
and exceeding these standards across
the board."
20. Protest against care home closure
13 January 2009 – BBC News
Protesters demonstrated to try and save a care home
which families say offers a "fabulous" service.
Troed y Ton in Kenfig Hill near Bridgend could shut
by September but opponents gathered at a council
meeting on Tuesday to voice their concern.
For full report click here
21. Everyone knows their onions – even the
chef
January 2009 - Caring Business
A look at the running of a care home in Glasgow and
the roles played by some of the individuals key to its
smooth running.
22. Shaw Healthcare tendering storm
January 2009 - Caring Business
Smaller independent care operators are crying ‘foul’
over the tendering process being undertaken by
Devon County Council and which is reported as having
agreed a care fee with Shaw Healthcare greater
than the fee provided to others.
Case Reports
Law Reports
Nothing to report
Disciplinary cases
Nothing to report
Cases in the news
23. Child deaths probe in Birmingham
18 January 2009 – BBC News
An Ofsted report has deemed Birmingham’s social
services as “inadequate” in its ability to safeguard
vulnerable children.
As a result, a Government intervention team will
work with the department after eight children known
to it died within three years.
For full report click here
24. Baby P official loses sack appeal
12 January 2009 – BBC News
Sharon Shoesmith, the former head of children's services
at the centre of the Baby P case has lost her appeal
against dismissal.
She was sacked by Haringey Council last month after a
damning initial report into her department's role into the
17-month-old's death.
For full report click here
25. Doncaster children: Who are they?
12 January 2009 – BBC News
An independent inquiry has been launched into Doncaster
Council's children's services department after
serious case reviews were ordered into the deaths of
seven children in the area.
Five children were under 16 months old - of whom
some details are known - including the cases of Amy
Howson and Alfie Goddard, which have been brought to
court but the other three are identified only by the codes
they were given in the serious case review reports.
For full report click here
Children
26. Child protection changes adopted
14 January 2009 – BBC News
Jersey’s Health and Social Services department has
announced that all changes recommended by a review
into Jersey's child protection system will be implemented.
The Williamson Report made 11 recommendations
which included creating a minister for children and
developing a staff whistle-blowing policy.
For full report click here
27. Child safety services criticised
13 January 2009 – BBC News
An Ofsted report has rated the safeguarding of vulnerable
children in Reading as “inadequate”. Its criticisms
included assessments not being completed on
time, over-burdened social workers and inadequate
filing of personal data.
For full report click here
28. More than 300 children 'at risk'
13 January 2009 – BBC News
A crisis meeting on Doncaster has heard that over
300 youngsters in the district are at risk of abuse.
An emergency meeting was told 317 children were on
child protection plans, which replaced the child protection
register last year.
For full report click here
Conferences & Courses
29. Leading the way in social care
Social Care Leadership Development Programme—
by SCIE
November 2008 and January 2009
SCIE is running a third year of the highly successful
Social Care Leadership Development Programme,
which will be run by the King’s Fund, Birmingham
University and the Tavistock and Portman NHS Trust.
The programme welcomes applications from:
• Potential directors of adult social services and potential
directors or chief executives in provider organisations
• Black and minority ethnic applications
• Private sector provider applicants
The programme is designed to provide a developmental
and outcomes-focused framework that draws
on participants’ experiences and relates to their current
work environment. Core content themes are:
• Leadership for social care outcomes
• Personal and organisational leadership
• Community leadership
The programme is funded by the Department of
Health with a maximum of 24 participants in each
group.
For more information and an application form please
contact Elizabeth Scott, Programme Administrator,
SCIE, Goldings House, 2 Hay’s Lane, LONDON,
SE1 2HB on 020 7089 6920 or elizabeth.
scott@scie.og.uk
30. The New NHS Standard Contract: Mental
Health and Community Contracts Implementation
Workshops
PCTs across England will be introducing a new
form of standard contract with effect from
01.04.09. So far as we are aware there has not
been wide consultation of the sector – in fact, we
are not aware of any ! Whilst it makes sense to
have a common form of contract across the country
(wouldn’t it save time, energy and resources if
there was a single form of contract with all local
authorities?) the lack of consultation gives genuine
cause for concern.
However, there will be implementation workshops;
dates below:
26th January - The New NHS Standard Contract:
Mental Health and Community Contracts Implementation
Workshops
The Cleve Hotel & Country Club,
Wellington TA21 8SN
3rd February - The New NHS Standard Contract:
Mental Health and Community Contracts Implementation
Workshops
Holiday Inn Regents Park, London
W1W 5EE
5th February - The New NHS Standard Contract:
Mental Health and Community Contracts Implementation
Workshops
Reebok Stadium: Bolton Wanderers
FC / Devere Whites Hotel, Bolton
BL6 6JW
6th February - The New NHS Standard Contract:
Mental Health and Community Contracts Implementation
Workshops
Radisson SAS Durham
10th February - The New NHS Standard Contract:
Mental Health and Community Contracts Implementation
Workshops
Mercure London Gatwick Hotel, Gatwick
RH6 0BE
12th February - The New NHS Standard Contract:
Mental Health and Community Contracts Implementation
Workshops
Hilton London Metropole, London W2
1JU
18th February - The New NHS Standard Contract:
Mental Health and Community Contracts Implementation
Workshops
Birmingham City Football Club
31. Westminster Health Forum keynote seminar
Dementia and Elderly Care
Morning, 27th January 2009
Westminster, London SW1
with
Parliamentary Under Secretary of State for Care Services,
Department of Health
and
Professor Sube Banerjee
Senior Professional Advisor, Older People's Mental
Health, Department of Health
and
Neil Hunt
Chief Executive, Alzheimer's Society
Live Agenda| Our Website | Book Online
This seminar will examine issues around the reform
of dementia services, and what more can be done to
provide a better service to patients and families. It is
timed to reflect issues raised in the National Dementia
Strategy which is due to be published later this
year.
Speakers and Delegates
To book places, please use our online booking form.
Please pay in advance by credit card on 01276
489144. If advance credit card payment is not possible,
please let me know and we may be able make
other arrangements.
Options and charges are as follows:
Places at Dementia and Elderly Care (including refreshments
and PDF copy of the transcripts) are £190
plus VAT (£223.25);
Concessionary rate places for small charities, unfunded
individuals and those in similar circumstances
are £80 plus VAT (£94). Please be sure to apply for
this at the time of booking.
32. Improving Nutritional within Primary Care
The National Reporting and Learning Service, a division
of the National Patient Safety Agency, will be holding
a series of workshops to raise awareness of nutrition
as a safety issue within Primary Care.
The workshops will be run in partnership with the Royal
College of Nursing and the WRVS and will aim to identify
the barriers to providing nutritional care within Primary
Care environments and will highlight the key
safety issues related to the provisional of nutritional
care.
Delegates will have opportunity to explore the current
provision of food services to their client group and to
learn about areas of good practice and innovation in
improving the health and well-being of service users
and individuals.
There will be five workshops which will take place
across England and Wales on the following dates:
28 January 2009 – Burlington Hotel - Birmingham
03 February 2009 – Novotel - Cardiff
11 February 2009 – The Wellcome Collection Centre –
London
19 February 2009 – De Vere Heritage University Arms
– Cambridge
05 March 2009 – The Ramside Hall Hotel – Durham
Who should attend?
The workshops are intended for all members of the
healthcare team that are responsible for the delivery
food services and nutritional care to people across a
wide variety of settings, from care homes to an individuals
own home.
This could include care home managers, community
matrons, caterers, dieticians, speech and language
therapists, district nurses and commissioners.
Spaces are limited to 30 delegates at each venue.
To find out more or to register to attend please contact
Gloria Taplin on 020 7927 9564 or via e-mail at gloria.
taplin@npsa.nhs.uk.
33. Westminster Food & Nutrition Forum keynote
seminar
Nutrition and the Elderly
Morning, 3rd February 2009
Westminster, London SW1
with
Dr Rekha Elaswarapu
Healthcare Commission Lead on Older People and
Joint Chair, Nutrition Action Plan Delivery Board in
charge of Regulation and Inspection
&
Gordon Lishman
Director General, Age Concern and Chair, Nutrition
Action Plan Delivery Board
Live Agenda | Our Website | Book Online
Seminar
Has elderly nutritional care been improved significantly
in line with Government aims? What more still
needs to be done?
It is almost a year since the Department of Health
introduced the Nutrition Action Plan, Improving Nutritional
Care, and set up an associated stakeholder
board to oversee its implementation. These initiatives
came in response to statistics revealing unprecedented
levels of malnourishment amongst elderly
people taken into professional care.
With the Nutrition Action Plan Delivery Board due to
wind up its role, this timely seminar will examine how
effective the board and plan have been.
Planned sessions look at:
How well nourished are the nation’s elderly?;
The latest thinking on the causes of malnutrition in
elderly people;
Assessing the progress from the users’ perspective;
and
The way ahead: implementing the policies for the future.
I have copied the current draft agenda below my signature
here to give you a feel for the morning. You
can follow the updated, live agenda here.
This important meeting is organised on the basis of
strict impartiality by the Westminster Food & Nutrition
Forum.
Speakers
We are delighted that Dr Rekha Elaswarapu, Healthcare
Commission Lead on Older People and Joint
Chair of the Nutrition Action Plan Delivery Board in
charge of Regulation and Inspection, and Gordon
Lishman, Director General, Age Concern and Chair,
Nutrition Action Plan Delivery Board, will be delivering
keynote addresses at this seminar.
Other confirmed speakers include: Lynne Berry
OBE, Chief Executive, WRVS; Debbie Dzik-Jurasz,
Lead on Elderly Nutrition, Royal College of Nursing;
Professor Marinos Elia, Chair, BAPEN; Paul Kirwan,
Chief Executive, Carers Network Westminster;
Dr Joanne Lunn, Senior Nutrition Scientist, British
Nutrition Foundation; Sue Ullmann, National Chair,
National Association of Care Catering; Professor
Christina Victor, University of Reading and the British
Society of Gerontology; and Dr Lisa Wilson, Science
Director of the Caroline Walker Trust.
Terry Rooney MP, Chair, Work and Pensions Select
Committee, and Baroness Greengross, Member,
All- Party Parliamentary Group on Ageing and Older
People, have kindly agreed to chair this seminar.
We expect attendees and speakers to be a senior
and informed group numbering around 100, including
Members of both Houses of Parliament, senior government
officials involved in this area of public policy,
businesses involved in nutrition, and other related
sectors, including social care, medicine and voluntary
organisations, together with representatives of
the trade and national press.
Booking arrangements
To book places, please use our online booking form
here.
Once submitted, this will be taken as a confirmed
booking and will be subject to our terms and conditions
below.
Please pay in advance by credit card on 01276
489144. If advance credit card payment is not possible
please let me know and we may be able make
other arrangements.
Options and charges are as follows:
Places at Nutrition and the Elderly (including refreshments
and PDF copy of the transcripts) are £190 plus
VAT (£223.25);
Concessionary rate places for small charities, unfunded
individuals and those in similar circumstances
are £80 plus VAT (£94). Please be sure to apply for
this at the time of booking.
34. INVESTING IN THE FUTURE OF URGENT
AND EMERGENCY CARE
17th February 2009 – Central London
Primary care commissioners are now tasked with
ensuring a successful strategy to enable the new vision
for a single point of access for 24/7 urgent care.
Opportunities for independent providers to provide
services are booming with an estimated 40 new contracts
emerging in this financial year.
As the urgent and emergency care sector rapidly develops,
requirements for new services, new systems
and new providers are increasing. This conference
examines the raft of new primary initiatives and
aimed at reducing inequality, accelerating access and
promoting innovation in urgent care. The programme
addresses how providers and investors can to
achieve these new requirements and adapt quickly in
order to benefit from the expanding market.
Expert guidance will be offered on developing a
strong business case for your urgent care investment
and improving your commercial acumen within the
NHS. The programme will address the following key
concerns for investors:
The Department of Health vision for urgent care
Reasons for private sector investment in urgent care
Commissioning world class urgent and emergency
care
Driving improvements in urgent care in primary care
Building a business case for out-of-hours care provision
Towards world-class services in ambulatory care
Collaborating within urgent care and across external
care services
Working creatively with relevant agencies to improve
care outcomes
Improving public access to urgent and emergency
care
Contributors include:
Professor Sir George Alberti, National Clinical Director,
Emergency Care Access, Department of Health
Rick Stern, Primary Care Foundation and special advisor
in primary care management to the NHS Alliance
James Vallance, Urgent Care Policy Manager, Service
Design Division, Directorate of Commissioning
and System Management, Department of Health
Eric Peacock, Retired Chief Executive, Northern Doctors
Urgent Care
If you would like further details or to book a place at
these events, please visit www.healthinvestor.co.uk
or contact our Events Team on 020 7104 2000, or
email kate.atkins@healthinvestor.co.uk
35. Meeting the challenges of practice-based
commissioning
Thursday 19 February 2009, 10.00am–4.15pm,
London
Practice-based commissioning is a major strand of
recent NHS reform policy in England, offering an opportunity
to shape clinical outcomes and drive innovation
through service provision. This conference
will examine the next stage in the evolution of practice-
based commissioning, engaging general practitioners
and primary care trusts to look at devolving
budgets, accountability and the challenges of making
this work in practice.
We are pleased to confirm our keynote panel
speaker will be Gary Belfield, Director of Commissioning,
Department of Health.
What works?
The conference will include case studies, giving examples
of how practice-based commissioning is currently
working. Experiences will be shared from a
clinician/GP holding model, a community/social
enterprise model and also a private-sector facilitated
model of practice-based commissioning.
Key factors for success
Discussion groups at the conference will give delegates
the opportunity to question how the following
factors are important in making practice-based commissioning
work successfully:
• use of data and creating reliable data
• engagement of GPs and clinicians
governance and accountability, specifically roles and
responsibilities in the commissioning process.
Find out more
To download the full programme please visit our
website. Places are limited at this event, so book
early to secure your place. Book online now.
36. NAPA City Centre Training Days
1. Course Title: Activities for Mixed Abilities
This course will cover how to adapt activities to cater
for residents with poor memory/confusion or those
living with a dementia. 50 students per course.
Students will learn:
1. How to recognise different cognitive ability levels.
2. How to match activities to participants.
3. How to adapt ‘activities’ to meet individual needs.
COURSE DATES LOCATION
19th February 2009 Cambridge, Romsey Mill,
CB13BZ
22nd April 2009 Newcastle, Civic Centre
11th June 2009 Aberdeen, Arts Centre, King Street
16th July 2009 Cardiff, Star Centre, Splott, Cardiff
23rd September 2009 Leeds, Venue to be confirmed
7th October 2009 London, St Brides Institute, Off
Fleet Street
For further details and information about a range of
other training contact Sue Trischitta, NAPA, Bondway
Commercial Centre, 5th Floor Unit 5.12, 71 Bondway,
London SW8 1SQ (Please mark the envelope Training
Days 2009).
Tel. 020 7078 9375 Fax: 020 7735 9634
Email: sue@napa-activities.co.uk
37. Capita’s Annual Disability Forum
Improving Services and Embedding Equality
Monday 23 February 2009 - Central London
Please note that we are now taking bookings on this
event, which is CPD certified and supported by RADAR
and Action for Children. I would be grateful if
you could forward these details on to anyone you feel
would benefit from attending, especially those involved
with Disability Services and Disability Equality.
For conference agenda and booking form please
click here or if the link doesn’t work please ask for a
brochure via email at dave.eastman@capita.co.uk
THE BOOKING REFERENCE CODE IS TSDE. YOU
MUST QUOTE THIS WHEN BOOKING.
Chair: Dr Philippa Russell CBE, Chair, The Prime
Minister's Standing Commission on Carers and former
Disability Rights Commissioner
Our speakers include:
Paul Zickel, Chair, Civil Service Disability Network
Caroline Ellis, Deputy Chief Executive, Radar
Caroline Tomlinson, Consumer Support Director, In
Control
Barbara Waters, Chief Executive, Skill
Greer Nicholson, Commissioning Manager Transport
and Concessionary Travel, London Borough of
Newham
Tasman Oxlade, Programme Director – Self Directed
Support, Essex County Council
Belinda Milrod, Housing Manager, Aspire
Capita’s Disability Forum brings together disabled
service providers and equality and diversity professionals
from across the public sector, to address how
to successfully improve service delivery for disabled
children and adults as well as fulfil your equality duty.
Designed and delivered around feedback from key
disability stakeholders and practitioners, this conference
explores key areas including:
• Sustaining a disability equality culture in service
provision and fulfilling your equality duty
• Meaningful involvement of disabled people in
service design and delivery
• Making the most of personalised support services
• Housing and associated support needs
• Self directed support and managing individual
budgets
• Managing transitions between services, and from
childhood to adulthood
• Support for disabled people to lead fulfilling and
independent lives
This conference will benefit delegates responsible for
delivering better services for disabled people as well
as those with responsibility for ensuring that your
organisation is continuing to meet the equality duty.
Take advantage of the opportunity to engage with a
wide range of experts, practitioners and colleagues
and take away ideas on improving standards for disabled
service users and employees.
Benefits of attending
• Find out more about how you can improve services
for disabled young people and adults
through good practice examples
• Identify how to take the next step to embed disability
equality throughout your organisation
through a practical interactive workshop
• Enhance your ability to involve and include disabled
users in shaping and delivering your services
• Hear innovative ideas to enhance personalised
support services
• Take part in focused sessions to learn more about
how to help disabled people lead independent
lives
• Learn more about how you can ensure a smooth
transition from young peoples’ services to adult services
and maximise opportunities for young disabled
people
• Find out the latest developments in self directed
support and individual budgets
• Get to grips with tools to mainstream disability
equality and enhance service provision across
key areas of need
You are strongly advised to book now as places are
limited.
Spaces can be booked on this event either by filling
in and faxing the booking form on the final page of
the brochure (For agenda and booking form please
click here) to 0870 165 8989, or by e-mailing me
directly with the delegate details.
Alternatively you can book online by clicking here
and use booking ref code: TSDE. If you have any
questions or difficulties please call Dave Eastman on
0207 202 0597 or email dave.eastman@capita.co.uk
Please read Terms and Conditions
THE BOOKING REFERENCE CODE IS TSDE. YOU
MUST QUOTE THIS WHEN BOOKING.
38. The impact of personal health budgets on
managing long-term conditions
Wednesday 4 March 2009, 9.30am–1.00pm
The King's Fund, London
The personalisation of health and social care has
been a key theme in recent government health policy.
Lord Darzi's NHS Next Stage Review highlighted the
importance for patients to have the power to decide
the nature of their own support including moves towards
personal health budgets. The Queen's speech
also made reference to the Health Bill, and within this
Bill there is a focus on developing ways to give patients
greater personalisation over the health services
they receive. Following the pilots of individual budgets
in social care, in 2009 the Department of Health will
pilot personal health budgets that will enable patients
to have greater control over the service they receive.
We are delighted to welcome our keynote speaker
Stephen Johnson, Head of Long Term Conditions
Team, Department of Health, who will focus on delivering
services for people with long-term conditions.
Our event will give health professionals and managers
in both primary care and local authorities the
chance to:
• hear the latest evidence around personal health
budgets and the potential impact this will have on
managing long-term conditions
• access case studies looking at how professional
relationships will need to be developed to ensure
personal health budgets are implemented effectively
discuss the practical challenges involved in developing
personal health budgets.
Places at this event are limited so we recommend
that you reserve a place as soon as possible by
downloading a booking form from our website or
booking online. For further information please visit
our website or email us and we will be happy to provide
you with more details.
39. INVESTING IN HEALTH AND MEDICAL
TOURISM: OPPORTUNITIES, RISKS AND DEVELOPMENTS
24th March 2009 – Central London
By 2010 medical travel is expected to be a £23 billion
business, with over 780 million patients seeking care
outside their principal country of residence. Many
countries tourism income increasingly depends on it
and its impact on the organisation of national and
international healthcare is increasing.
It is a huge worldwide business, but until now, information
has been aimed at patients. This groundbreaking
conference will investigate from a business
perspective what is happening now and what is likely
to happen worldwide in different types of medical and
health tourism.
This event addresses the key questions:
Why is it happening? Where is demand coming from?
Where are people going? Who is offering or planning
to offer services? What is the relationship to insurance?
& What are the risks and problems?
It could help you:
Access this market
Stay ahead of the opposition
Identify new income areas
Understand the regulations and avoid the associated
risks
Gain from this developing sector
Promote your business
It could stop you:
Missing out on a growing market
Providing the wrong type of service
Missing out on deals
Losing market share and existing customers
Making assumptions based on inaccurate information
Using unregulated intermediaries
Contributors include:
Ken Anderson, Managing Director, UBS
Keith Pollard, Managing Director, TreatmentAbroad
Dipa Jethwa, Founder, The Taj Medical Group
If you would like further details or to book a place at
these events, please visit www.healthinvestor.co.uk
or contact our Events Team on 020 7104 2000, or
email kate.atkins@healthinvestor.co.uk
40. Action on Elder Abuse is pleased to announce
its National Conference for 2009 will
be on Monday 23 March 2009 and Tuesday 24
March 2009
Next year it will be held at East Midlands Conference
Centre
Nottingham Conferences
University Park, Nottingham, NG7 2RJ
T: 0115 951 5000
F: 0115 951 5009
nottinghamconferences.co.uk
World Elder Abuse Awareness Day 15
June 2009, this is in its 4th Year now and
we want to make it an important date in
everyone’s diaries , please join with us in
doing an event on the day and helping
raise awareness on Elder Abuse.
For more information email
worldelderabuseday@elderabuse.org.uk
or call 0208 765 7000.
Action on Elder Abuse has launched a
series of exciting challenge events, including
skydiving, trekking and running.
If you've ever wanted to trek the Inca
Trail, freefall from 10,000 feet or sledge
across Lapland with huskies (to name but
a few), visit www.elderabuse.org.uk for
more information.
41. Shaping PCT provider services: the future
of primary and community care
Tuesday 31 March 2009, 9.30am–4.45pm
The King's Fund, London
The NHS Next Stage Review has encouraged the
separation of PCT commissioning and provider functions.
The review also encourages PCTs to support
greater choice and contestability of provision within
primary and community health services and greater
service integration. A range of organisational and
governance models are now possible for community
health services, which include becoming a social enterprise
or creating an integrated care organisation.
With the Department of Health shortly publishing
guidance on future organisational forms and governance
for PCT provider services, we are delighted to
announce our keynote speaker, Bob Ricketts, Director
of System Management and New Enterprise,
Department of Health. He will share the Department
of Health's current policy direction on system
reform with a focus on the role of commissioners
and PCT providers.
For commissioners, managers and health professionals
working in primary care, this conference focuses
on moving towards implementation of changes
and will:
explore the strategic challenges facing community
health services
share the latest thinking on system reform and PCT
provider services
consider the issues posed by estates within community
health services – who should own and manage
it?
look at the organisational options and the key factors
that need to be taken into account when deciding on
a preferred option.
Places at this event are limited so we recommend
that you reserve a place as soon as possible by
downloading a booking form from our website or
booking online. For further information please visit
our website or email us and we will be happy to provide
you with more details.
42. Westminster Health Forum keynote seminar
The Future of Dentistry
Morning, 31st March 2009
Westminster, London SW1
With
Dr Barry Cockcroft
Chief Dental Officer for England, Department of
Health
Live Agenda| Our Website | Book Online
This seminar will examine issues around the future of
dentistry, the right to NHS dental treatment and dental
contracts. It is timed to take place as the gross
income protection scheme ends for dentists in England.
Bringing together policy makers from Government
and Parliament with key stakeholders to discuss how
current strategies may change dental care in the UK
and how they can be implemented across the PCT
network.
Sessions will look at:
• Recommendations for improving the dental contracts
and funding allocation;
• Addressing regional differences in oral health and
barriers to participation;
• The changing role of dental practitioners;
• The role of the private sector; and
Dental practice in Scotland in comparison with the
UK.
Speakers and Delegates
We are delighted that Dr Barry Cockcroft, Chief
Dental Officer for England, Department of Health has
agreed to deliver a keynote address at this seminar.
Further speakers are expected to be confirmed
shortly.
Booking arrangements
To book places, please use our online booking form.
Once submitted, this will be taken as a confirmed
booking and will be subject to our terms and conditions
below.
Please pay in advance by credit card on 01276
489144. If advance credit card payment is not possible,
please let me know and we may be able make
other arrangements.
Options and charges are as follows:
Places at The Future of Dentistry (including refreshments
and PDF copy of the transcripts) are £190 plus
VAT (£218.50)
Concessionary rate places for small charities, unfunded
individuals and those in similar circumstances
are £80 plus VAT (£92.00). Please be sure to apply
for this at the time of booking.
43. 2nd April 2009 - the Wakefield & District
Annual
Safeguarding Conference at Fieldhead Education
Centre
Keynote speaker - LEO QUIGLEY is Service Manager
for Safeguarding Adults with Sheffield City
Council, a position he has held since January 2004,
and is currently advising the Department of Health on
the review of No Secrets. Leo was previously Joint
Lead Officer for Older People at Gateshead Primary
Care Trust, where he was responsible for coordinating
the joint response to the National Service
Framework for Older People.
Leo has published several articles on adult safeguarding
in Community Care and in the Journal of
Adult Protection, and is a member of the Journal of
Adult Protection’s Editorial Board. He was a member
of the Department of Health Steering Group which
produced the No secrets section 7 guidance document
in 2000, and was also a member of the ADSS
Editorial Board which wrote the Safeguarding Adults
document launched in 2005.
Leo qualified as a social worker in 1976. He was
awarded the degree of M.Sc. in Public Sector Management
from Aston University Business School in
1996.
For the full programme and to register, please email
hgardner@fpld.org.uk or visit our website http://
www.learningdisabilities.org.uk/our-work/community-andinclusion/
life-in-the-community/building-communitynetworks/
44. Westminster Health Forum Keynote Seminar
Primary Care, Polyclinics and
the Future of the General Practitioner
Morning, 21st April 2009 in Central London
With Ben Dyson, Director of Primary Care, Commissioning
and System Management Directorate, Department
of Health
Live Agenda| Our Website | Book Online
Seminar
Timed to coincide with the launch of the first Polyclinics
in London, this seminar will focus on the changing
face of primary care delivery, and the future of the
GP.
Bringing together policy makers from Government
and Parliament with key stakeholders, discussion is
expected to focus on the future of primary care, GP
led health centres, Polyclinics and the role of the independent
and third sectors.
Planned sessions will examine:
• The Department of Health’s policies to improve
access to GP services, the role of new GP health
centres, and the conclusions of and impact of
Lord Darzi’s NHS Next Stage Review in relation
to primary care;
• What will be done to ensure that new services
improve the standard of primary care while maintaining
the relationship between a patient and
their GP practice?
• How far should GP services be integrated with
other community-based health services (e.g. diagnostic
services)?
• The role of the independent sector and third sector
in providing primary care; and
• The next steps for improving primary care.
Speakers and Delegates
We are delighted that Ben Dyson, Director of Primary
Care, Commissioning and System Management
Directorate, Department of Health has agreed to deliver
a keynote address at this seminar. Further
speakers are expected to be confirmed shortly.
We expect attendees and speakers to be a senior
and informed group numbering around 140, including
Members of both Houses of Parliament, senior government
officials involved in this area of public policy,
charities, interest groups, academia and other related
industries, together with representatives of the trade
and national press.
Booking arrangements
To book places, please use our online booking form.
Once submitted, this will be taken as a confirmed
booking and will be subject to our terms and conditions
below.
Please pay in advance by credit card on 01276
489144. If advance credit card payment is not possible,
please let me know and we may be able make
other arrangements.
Options and charges are as follows:
Places at Primary Care, Polyclinics and the Future of
the General Practitioner (including refreshments and
PDF copy of the transcripts) are £190 plus VAT
(£218.50)
Concessionary rate places for small charities, unfunded
individuals and those in similar circumstances
are £80 plus VAT (£92.00). Please be sure to apply
for this at the time of booking.
To order please follow the link here.
45. Patient Safety Congress 2009 - Full programme
30 April - 1 May 2009, ICC Birmingham
Last year's Congress was about making the case for
patient safety. The programme this year has been developed
to help you get down to work. It provides
the information you need to be able to deliver improvement.
The Congress is a rich opportunity to share the
experiences of those that are successfully tackling patient
safety across the globe. Whatever your role, or
area of interest within patient safety, you will find content
designed specifically for you.
Keep up to date with the latest programme developments
by signing up for the Patient Safety Congress EBulletin.
Speakers will be added over the next 2 months. To be
the first to receive speaker and programme updates
sign up to the Patient Safety Congress E-Bulletin.
Should you need any specific questions answered
please complete the call me form and one of the team
will contact you directly.
46. 1st July 2009 - Third Yorkshire and Humberside
ADASS Safeguarding Conference -
Barnsley
A huge success in previous years with nationally renowned
speakers and stimulating workshops. Book
early to avoid disappointment!
Consultations
To follow next week
CSCI/Care Quality Commission,
CSSIW, Healthcare
Commission &
Scottish Care Commission
47. Nutrition champions weigh in to help care
homes
16 January 2009 – SCRC
The Scottish Care Commission is spreading the Jamie
Oliver-effect into care homes with a group of ‘Nutrition
Champions’.
A programme called Promoting Nutrition in Care Homes
for Older People has been set up to provide an educational
programme to help staff improve nutritional care
for residents.
For full report click here
48. South West London and St George's Mental
Health Trust must improve cleanliness
and activities for patients
16 January 2009 – Healthcare Commission
The Healthcare Commission is calling on South West
London and St George's Mental Health Trust to improve
cleanliness and provide more activities for their patients.
For full report go to http://www.healthcarecommission.org.uk/
newsandevents/mediacentre/pressreleases/
pressreleasesarchive.cfm?
cit_id=1591&FAArea1=customWidgets.content_view_1&usecache
=false
49. Enforcement consultation highlights the
need for sector engagement
16 January 2009
The English Community Care Association has fully
responded to the consultation on enforcement policy
from the Care Quality Commission (CQC), now
closed.
Martin Green, Chief Executive of ECCA, said:
“We were disappointed with aspects of the approach
that CQC were taking and the document highlighted
the challenges for a regulator who has to regulate
three distinct sectors with different scale and size of
organization.
“It is important that these policies reflect the diversity
of services that will be monitored by CQC and ECCA
is committed to working with the Commission to ensure
that the regulatory framework protects serviceusers
and supports providers to develop flexible and
high-quality services.”
50. Healthcare watchdog commends NHS
progress as C.Difficile rates fall
15 January 2009 – Healthcare Commission
The Healthcare Commission has commended NHS
progress as rates of Clostridium difficile fell even further.
For full report go to http://www.healthcarecommission.org.uk/
newsandevents/mediacentre/pressreleases/
pressreleasesarchive.cfm?
cit_id=1590&FAArea1=customWidgets.content_view_1&usecach
e=false
51. Healthcare Commission: Emergency department
survey 2008
January 2009 – Healthcare Commission
A page showing the national and local results of a
survey that asked about the experiences of people
who have visited an emergency department
(sometimes known as accident and emergency, A&E
or casualty). The survey offers an insight into the
experiences of patients and is used in the assessment
of NHS trusts.
For full report go to http://www.healthcarecommission.org.uk/
guidanceforhealthcarestaff/nhsstaff/
nhsstaffandpatientsurveys/patientsurveys/hospitalcare/
emergencydepartmentsurvey2008.cfm
52. Patients praise quality of care at A&E
finds healthcare watchdog
14 January 2009 – Healthcare Commission
A survey by the Healthcare Commission shows improving
communication, but highlights concerns about pain
control and information given at discharge.
For full report go to http://www.healthcarecommission.org.uk/
newsandevents/mediacentre/pressreleases/
pressreleasesarchive.cfm?
cit_id=1587&FAArea1=customWidgets.content_view_1&usecach
e=false
53. Washing clothes at home